Pan Pacific Melbourne Hotel, Melbourne ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2 Convention Centre Place, Melbourne, Australia, 3006

Pan Pacific Melbourne offers luxurious accommodation with panoramic views of the city, Port Phillip Bay, or Yarra River. This 5-star hotel features a dedicated concierge team, business facilities, and direct access to the Melbourne Convention and Exhibition Centre.

Rooms & Amenities

All air-conditioned modern rooms at Pan Pacific Melbourne feature floor-to-ceiling windows that provide stunning views. Room options include spacious corner Panorama suites with electronically controlled big tubs and exclusive access to the Pacific Club Lounge, which offers complimentary daily buffet breakfast and evening drinks.

Dining & Leisure

Dining options at Pan Pacific Melbourne include the Dock 37 Bar and Kitchen, featuring a concise menu of burgers and salads, and a range of healthy dishes at Hai Tien Lo and Si Chuan Dou Hua Restaurant. Guests can also enjoy a selection of sweet and savory treats during the excellent afternoon tea time in the Club facilities.

Business & Services

Business facilities at this Melbourne hotel include six meeting rooms, some flooded with sunlight, and a 24-hour gym equipped with Precor equipment. The dedicated concierge team assists with restaurant bookings and local experiences, including wine tasting in the Yarra Valley via helicopter.

Local Area & Accessibility

Pan Pacific Melbourne is next to the South Wharf DFO shopping center and a riverside strip of bars and restaurants. Nearby landmarks include the Melbourne Convention and Exhibition Centre, Immigration Museum, and Federation Square, easily accessible via public transport, including Raglan Street bus stops a 10-minute walk away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Queen Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Two-Bedroom King Suite

Max:

4 persons

76 m²

Bed options:

2 Single beds or 1 Queen Size Bed

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Melbourne 1.0 mi

Airports

Essendon Fields (MEB) 11.1 mi

Tullamarine (MEL) 15.2 mi

Train

Southern Cross Station3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 59 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

2 Convention Centre Place, Melbourne, Australia, 3006

Map view

street view

2 Convention Centre Place, Melbourne, Australia, 3006

City landmarks

Casinos

Crown Melbourne

4300 ft

7 Riverside Qy Southbank

Eureka Skydeck

4900 ft

Aquarium

SEA LIFE Melbourne Aquarium

3500 ft

Stadiums

Melbourne Cricket Ground

1.8 mi

Gallery

National Gallery of Victoria

1.3 mi

Parking area

Docklands Stadium

3700 ft

Market

South Melbourne Market

1.1 mi

Birdwood Ave

Shrine of Remembrance

1.3 mi

Botanical Garden

Royal Botanic Gardens Victoria

1.6 mi

btwn Spring & Elizabeth Sts

Collins Street

5300 ft

Square

Federation Square

1.3 mi

Gallery

Melbourne Arts Center

1.3 mi

Museums

Immigration Museum

4500 ft

Mall

Block Arcade

1.2 mi

Museums

Old Melbourne Gaol

1.4 mi

Museums

Victoria Police Museum

2400 ft

101 Waterfront Way

Melbourne Star Observation Wheel

1.5 mi

River

Yarra River

5100 ft

Flinders Street Federation Square

Acmi

1.3 mi

Libraries

State Library Victoria

1.3 mi

497-503 Collins Street

Melbourne 360 the Melbourne Observation Deck at Rialto

4300 ft

Church

St. Paul's Cathedral

1.2 mi

Mall

Southbank

4900 ft

Broadway Theatre

Malthouse Theatre

1.2 mi

Stadiums

Rod Laver Arena

1.5 mi

Little Bourke Street

Chinatown

1.3 mi

Hosier Lane

1.3 mi

Public Building

Supreme Court of Victoria

1.2 mi

Nearby

Events

Melbourne Convention and Exhibition Centre

1000 ft

Museums

Polly Woodside

1400 ft

Restaurants

Caffe Cino

300 ft

2 Convention Centre Pl

Munich Brauhaus

1200 ft

45 South Wharf Promenade

Blufish

200 ft

620 Collins St Shop G23

Goldfields Cafe and Bar

300 ft

1 Convention Centre Pl South Wharf

BangPop

1100 ft

35 South Wharf Promenade Off Dukes Walk

Dock 37 Bar and Kitchen

500 ft

2 Convention Centre Pl South Wharf

Charlie Lovett

1300 ft

43 South Wharf Promenade South Wharf

Plus 5

1100 ft

37 South Wharf Promenade

Gasolina

1700 ft

25 Dukes Walk

Aerial South Wharf

1700 ft

17 Dukes Walk South Wharf

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Great location

Value for money

Limited gluten-free options

Delayed resolution

7.8/10

Very good

Rooms

7.6

Location

8.1

Service

8.1

Dining

7.7

Gordon

United Kingdom, April 2024

7.2/10

My stay at the hotel was pretty good with city views beside the river, although the facilities were limited with only a microwave and kettle available. The wonderful views definitely made up for it, though.

Rooms

8.0

The rooms were nice with great city views beside the river. They were comfortable and provided a wonderful ambiance.

Service

7.0

The service was a bit of a mixed bag. The check-in process was quick and easy thanks to the lovely reception staff and concierge. However, some staff members seemed disinterested and provided robotic interactions.

Location

7.0

The hotel's location was good, especially for those attending events at the convention center. Being in Southbank, it was convenient for shopping and dining, although it might be less ideal for typical tourists.

Dining

8.0

The dining experience was fantastic with a large variety of dishes, although some dishes were not promptly replenished. The live chef cooking eggs to order was a standout feature.

Facilities

6.0

The hotel had limited facilities but was sufficient for a comfortable stay. The focus seemed to be more on the views and dining experience rather than extensive amenities.

Peter

United Kingdom, February 2024

8.0/10

The hotel offers fantastic views of the Yarra River, City, and Southbank. The rooms are clean and well-presented, overlooking the beautiful surroundings. The service is friendly and helpful, although some issues like strong BO were not addressed efficiently. The location is ideal for exploring Melbourne with direct access to the Convention Centre and stunning views from the South Bank. The dining options are satisfactory, with some room for improvement in gluten intolerant choices. Overall, a pleasant stay with great amenities and value for money.

Rooms

8.0

The rooms are into the old-fashioned style but kept clean and comfortable with separate bathrooms.

Service

7.0

The staff is really nice and helpful, although there was an unexpected strong BO incident not resolved promptly.

Location

9.0

The hotel's location is perfect for exploring Melbourne, attached to the Convention Centre with amazing views from the South Bank.

Dining

7.0

The dining experience is extensive with appetising options, yet limited for gluten intolerants. Some room for improvement is still there.

Facilities

9.0

The facilities are above standard with a lovely pool and convenient amenities.

Great location

Limited gluten-free options

Rose

United Kingdom, January 2024

7.4/10

The hotel offers clean and comfortable rooms, though some cleanliness issues were noted in the bathroom. The service exceeded expectations with quick and easy check-in, but there were some minor cooking issues. The dining options are varied, but improvements could be made in certain dishes. Overall, a good value with some room for enhancements.

Rooms

7.0

The room was pretty clean and worth the expense, but there was urine on the bathroom floor.

Service

8.0

The service was lovely and check-in was quick and easy, though there are areas for improvement in cooking.

Location

8.0

The location is great with easy access to shopping and dining, but some noise disturbances were noted.

Dining

7.0

The dining options were nice with high-quality food, but some dishes were not up to standard.

Facilities

7.0

The facilities were adequate, but some enhancements are needed.

Henry

United Kingdom, December 2023

8.0/10

I stayed in the panoramic suite and enjoyed the proximity to the cafe and bar with a great sea view just in front of the hotel. However, the room was a bit stuffy and housekeeping came late in the day when I wanted to rest. Overall, a pleasant stay with convenient amenities nearby.

Rooms

7.0

The panoramic suite was nice, but the room felt a little stuffy with limited control over the heating/cooling system. Housekeeping was late in service, which was inconvenient.

Service

9.0

The staff went out of their way to provide an amazing dining experience. They were nice, helpful, and really friendly, making me feel comfortable in a not too crowded environment.

Location

8.0

The hotel's location next to the DFO outlet was fantastic for shopping and close to the convention center. It was within walking distance to all amenities and offered a great view of the River Yarra.

Dining

8.0

The dining experience was beyond expectations, but booking in advance is highly recommended due to popularity. However, the prices were on the higher side for what was offered.

Facilities

8.0

The hotel provided various services like room service, dry cleaning, laundry, and tour assistance, making the stay convenient. The cafe and bar in front added to the overall facilities.

Jesse

United States of America, September 2023

7.8/10

I had a wonderful stay at the hotel with spacious rooms offering great river views and exclusive access to the fantastic 'executive lounge' for breakfast. The service was exceptional, with staff going above and beyond to make my stay relaxing and enjoyable. The location was cool, but there could have been clearer signage for city views. The dining experience was nice for a birthday celebration, yet more variety in food options would have been appreciated.

Rooms

8.0

The rooms were a good size with great river views.

Service

9.0

The staff were outstandingly attentive and helpful.

Location

7.0

The location was cool with some confusion on city views.

Dining

7.0

Dining was nice for a birthday celebration but lacked variety.

Facilities

8.0

The hotel facilities were relaxing and quiet.

John

United Kingdom, May 2023

8.8/10

I had a wonderful stay at the hotel. The rooms were nice and spacious with very comfortable beds, although the room temperature couldn't be set below 18C, which was a bit inconvenient for me. The service was exceptional from the moment we arrived until we left, with staff going above and beyond to accommodate us. The location was perfect for shopping and dining, right in the heart of the CBD, and the view from my room was fantastic. The dining experience was good, especially the buffet breakfast, and the facilities were top-notch.

Rooms

8.0

The rooms were nice and spacious with very comfortable beds. However, I couldn't set the room temperature below 18C, which was a bit of a drawback for me.

Service

9.0

I was treated to the best customer service I have ever experienced at a hotel. The staff were extremely friendly, accommodating, and professional, making my stay delightful.

Location

9.0

The location was excellent, perfect for shopping at DFO or if you need accommodation near the convention centre. With shops and restaurants within walking distance, it truly was a convenient place to stay.

Dining

9.0

The dining experience was incredible, especially the buffet breakfast. There were plenty of options to choose from, and the traditional local cakes were a delightful treat.

Facilities

9.0

The facilities were top-notch and well-maintained, offering everything I needed for a comfortable stay.

Joe

United Kingdom, May 2023

8.0/10

I had a pleasant stay at the hotel. The rooms were reasonably spacious and well-equipped, and I loved the cafe and bar right in front of the hotel. However, some cleanliness issues were noted, like dusty wine glasses in the storage area, and the room being too hot at times.

Rooms

7.0

The rooms were nice and well-equipped, with convenient access to a cafe and bar just a minute away.

Service

8.0

The service was great, especially during breakfast. The staff were friendly and helpful.

Location

9.0

The location was excellent, with easy access to South Wharf, the casino, and the city. It was a perfect spot for exploring Melbourne and enjoying various dining options.

Dining

8.0

The dining experience was incredible with a wide range of options. However, the price paid for the food was a bit high.

Facilities

8.0

The hotel offered a variety of facilities for convenience and entertainment.